At Lift Parts Warehouse, we understand the importance of getting the parts that you need in your hands as soon as possible, and we do our best to ensure that all orders are timely shipped and delivered. We know exactly how downtime translates to financial losses, and we care about the success of your business by taking every action to avoid delays from our side. Moreover, by packing our orders in high quality and durable boxes, we ensure that the parts will reach you undamaged no matter the handling.

Shipping Network
Our multiple shipping points are strategically located across North America so that we can guarantee a maximum of 9 business days of shipment no matter where you are based in. We have developed our network of shipping locations based on logistic algorithms that revealed the most efficient design, so when it comes to orders distribution, we follow an accurate approach instead of rough estimations.

Shipping Terms
All stocked items that are ordered before 2:00 pm ET will be shipped on the same day, while back ordered items are shipped once they are in stock. Ground shipments are reaching their destination from 3 to 9 business days from the day of the shipment. If your order is $650 USD or more, it qualifies for our free shipping offer. Note that if you are outside US, you will need a freight forwarder for the order to reach your country, and you will be responsible for any additional export/import charges.

Shipping Cost
Simply look for the Free Shipping logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $650.00 USD or more, your order ships FREE!

1. All U.S. orders will be shipped using choice of carrier. Flat rate shipping apply to stock products only and do not include the following special:
  • Forks (including Fork Extensions)
  • Engines
  • Tires
  • Pallet Trucks
  • Chargers
  • Attachments and Load Back Rests
  • Drop Ship Products
2. All U. S. orders except special** items will be invoiced as follows:
Invoice Amount
$0.00 to $24.99
$25.00 to $149.99
$150.00 to $299.99
$300.00 to $649.99
$650.00 and Up
Freight & Handling Charges

* Free shipping do not apply on motors/ Engines/ Forks and all items over 45 lbs
* Shipping Rates are for United States locations only and does not apply to shipments to Alaska and Hawaii. For Alaska, Hawaii and international orders, please call our customer service at 1877-791-1148.

3. All U.S. orders over $2,500 in net value will be shipped and invoiced with surface freight prepaid using choice of carrier. Prepaid orders apply to stock products as well as:
  • Forks (including Fork Extensions)
  • Tires
  • Pallet Trucks
  • Attachments and Load Back Rests
  • Chargers
  • Cutting Edges
  • Forklift Jacks
  • Items over 45 lbs
but does not include Drop Ship Products
4. Ground COD orders will be charged above mentioned freight & handling charges plus COD fee if order value is below $99 and COD fee only if order value is above $99. All special COD orders will be charged at carrier rate plus COD fee.
5. GROUND BACKORDERS will be shipped freight prepaid using choice of carrier.
6. Free freight for orders does not apply to orders shipped to Alaska, Hawaii, and Puerto Rico or International shipments

For customers using a freight forwarder, will be excluded from any legal obligation once the freight forwarder signs for the receipt of the goods. For orders below a value of $2500.00 a document processing fee of $15.00 will be assessed. If has a Third Party Transporter Authorization Form on file for the forwarder, this $15.00 fee will be waived. To obtain more information, please contact your sales representative.

1. All air shipments will be charged freight at the carrier listed freight rate.
2. AIR BACK ORDERS shipments will be charged freight at the carrier listed freight rate. If customer wants backorder shipped ground, ground backorder policy applies.
***All international shipments will be charged based on standard UPS freight rates.***

Contact and Tracking
Our agents are always available to give clarifications about the shipping costs and times of your order, so feel free to contact us via our online chat platform and we will enlighten you on any questions that you may have. You can also email us at [email protected] or call 1-855-585-4430. We also provide a tracking number for all orders, so you can get live updates on the status of your shipment.

1-day Delivery
If you are under an emergency and you urgently need your shipment, we can cover you. We offer 1-day delivery via air shipping at an additional cost.

Returns and Cancellations
You may cancel an order as long as it has not been processed and accepted, but considering our fast workflow you will have to do this very soon after the placement of the order. We accept returns that are requested within 30 days after Invoiced. As long as the item is unused, in brand-new condition, you can return it without any worry.

Disputes and shipping related concerns

Carriers can only store tracking information for 60 to 90 days. So please make sure to contact us within 60 days after shipment for all shipping disputes or shipping related complaints.

If the package is shipped expedited and if delay occurs due to bad weather conditions, Lift Parts Warehouse will not refund money for shipping since we cannot control weather and that is out of our control.